Pricing
Free during the pilot
DineGlobe is a young product earning its place with real restaurants. While the pilot runs, every feature is free — no card, no invoice, no charge — and the terms below say exactly what happens when that changes.
The pilot plan
Free — everything included
One plan, the whole product, for every venue in the pilot. Support is by the people who built the system, over email.
- Direct guest booking with DG confirmation codes
- Floor-plan table allocation that cannot double-book
- Request-approval and instant bookings, per offering
- Waitlist with honest quotes and held tables
- Arrivals, seating and visit tracking with QR check-in passes
- Guest self-service links (status, calendar file, cancellation)
- Roles: owner, manager, host, door, finance, read-only
- Reports, service sheets and CSV exports
- Encrypted, purpose-limited guest notes and privacy workflows
- Documentation for every feature, field and role
Paid capabilities, when they arrive
Deposits and SMS reminders activate per country behind evidence gates: a signed readiness review, an approved non-sandbox provider, and a recorded decision. A country without all three stays free-booking-only — the machinery exists, the authority to charge does not, and we do not publish prices we cannot yet charge. When a paid plan goes live, its price and its refund terms appear on this page before the first charge is ever possible.
Venue-level deposits and cancellation policies are a product feature you control today — how they quote and settle is documented in booking policies and Refunds & cancellation.
Pricing questions
- Is DineGlobe free?
- Yes — during the pilot, everything is free. There is no card, no invoice and no charge, and deposits are switched off behind capability gates, so nothing can accidentally cost a venue or a guest money.
- What happens when paid plans arrive?
- Prices appear on this page before the first charge is ever possible. Paid bookings and SMS activate per country, behind signed readiness reviews with recorded evidence — a country without an approved provider simply stays free-booking-only.
- Do guests pay anything?
- No. During the pilot no guest is charged and no payment provider is connected. Venues that configured deposit policies online see an honest "book by phone" message instead of a fake checkout.
- Can I cancel?
- Yes. A venue can stop at any time — during the pilot there is nothing billing to cancel. When paid plans exist, cancelling stops renewal while existing reservations, guest cancellations, refunds and exports keep working.
Single-market pilot evidence only: one approved country and its listed capabilities do not constitute global support; unlisted countries and capabilities stay disabled.